Shipping policy
SHIPPING & DELIVERY POLICY
Last updated: Februray 4, 2026
This Shipping & Delivery Policy is part of our Terms of Service and should be read alongside our main Terms.
Please review this policy carefully before placing an order.
ORDER PROCESSING TIME
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.
Once your order has been processed, you will receive a shipping confirmation email with tracking information.
SHIPPING TIMES & RATES
We offer worldwide shipping.
Standard Shipping
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Delivery time: 7–15 business days, depending on your location
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Orders under $100 CAD: $5 CAD
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Orders over $100 CAD: FREE
Delivery times are estimates and may vary due to factors such as customs processing, carrier delays, or peak seasons.
INTERNATIONAL SHIPPING
We ship internationally.
Please note:
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Orders may be shipped from international fulfillment partners or warehouses, depending on product availability.
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International shipments may be subject to customs duties, taxes, or import fees, which are the customer's responsibility.
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We have no control over customs processing times.
SHIPPING DELAYS
While we do our best to meet estimated delivery times, delays may occasionally occur due to factors beyond our control.
If your order is delayed, we will notify you as soon as possible with updated tracking information.
INCORRECT ADDRESS DISCLAIMER
Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
RETURNS & REFUNDS
For information about returns, refunds, and exchanges, please review our Refund Policy:
https://prettyfashionation.com/policies/refund-policy
CONTACT US
If you have any questions about this Shipping Policy, you can contact us at:
📧 Email: hello@prettyfashionation.com
⏱ Response time: Within 24–48 business hours